| Funcție | Intake.Dental | Swiss Monkey |
|---|---|---|
| What it is | AI front-office software — the work is done by AI, around the clock | Staffing marketplace — you hire from 4,000+ vetted remote professionals |
| Who answers your phones | AI voice receptionist, 24/7/365 — nights, weekends, lunch, overflow | A human virtual assistant during the hours you schedule and pay for |
| Pricing model | Flat SaaS: Solo $79.99 / Multi $179.99 / AI Receptionist $499 / Autopilot $799.99 per month — unlimited usage, no hourly billing | Subscription (published examples $49–$249/month) plus a ~17.5–18% service fee on hours worked, plus the hourly wage you set for each professional |
| Cost as volume grows | Same flat price whether the AI handles 50 calls or 5,000 | Scales with hours worked — more calls and more verifications mean more billed hours |
| Insurance verification | Automated electronic eligibility verification before every appointment — unlimited on Autopilot | Manual verification performed by remote staff, billed by the hour |
| Clinical documentation | AI clinical notes written in each provider's style and filed to the chart | Not offered — front-office and admin staffing only |
| PMS integration | Direct API to CareStack, Open Dental, and Dentrix Ascend; certified bridge for 30+ more; PDF delivery for any other PMS | Remote staff log into your PMS via remote-access software and work it manually |
| Ramp-up and turnover | Live in days; the AI never resigns, never calls in sick, never needs retraining | You browse, interview, and onboard each professional — and repeat the cycle when someone moves on |
| Languages | AI receptionist converses in 29+ languages; forms auto-translate into 25+ | Depends on the individual professional you hire |
| Contracts | Month-to-month, cancel anytime, 14-day free trial | No long-term contracts; subscription rates vary with commitment length |
The AI receptionist picks up every call, every time — after hours, weekends, lunch rushes, and overflow when the front desk is with a patient. It books appointments directly into your PMS calendar, triages emergencies, and answers FAQs in 29+ languages. Missed calls stop being a revenue leak because there are no missed calls.
A remote professional answers during the hours you've scheduled and paid for. Coverage outside those hours — or when your assistant is sick or between contracts — is your problem to re-staff. Quality depends on the individual you hired.
Eligibility verification runs automatically before every appointment — electronic first, with automated fallback paths when a payer doesn't respond. On Autopilot it's unlimited and included, along with claims submission, status tracking, denial repair, and EOB posting.
Remote dental billing and verification specialists do this work manually and bill hourly. Skilled humans are genuinely good at the messy edge cases — but you pay for every routine verification at the same hourly rate as the hard ones.
Flat and predictable: $79.99/month for forms, $799.99/month for Practice Autopilot with everything included. The price doesn't move when call volume doubles or flu season fills the schedule.
Three meters run at once: the subscription, the hourly wage you set for each professional, and a published ~17.5–18% service fee on hours worked. A single full-time-equivalent virtual assistant typically lands in the low-to-mid four figures per month before the service fee.
Intake.Dental keeps going where staffing stops: AI clinical notes written to the chart, voice perio charting, digital intake forms with e-signatures, patient payments that post to the ledger, and practice analytics — capabilities a staffing marketplace structurally can't provide.
Swiss Monkey is deliberately focused on people, not software. Its professionals can operate whatever software you already own, including Intake.Dental, but the marketplace itself adds no automation of its own.
Intake.Dental is flat-rate software: Solo at $79.99, Multi-Location at $179.99, and Practice Autopilot at $799.99 per month with the full front-office bundle included, no contracts, and a 14-day free trial. Swiss Monkey's published pricing (as of mid-2026) combines a subscription — examples on their site range from $49/month on an annual plan to $249/month on shorter terms — with a roughly 17.5–18% service fee on hours worked, on top of the hourly wage you set for each professional. For routine, repeatable front-office work — answering calls, booking, verifying insurance — Autopilot at $799.99 flat typically costs less than a single part-time virtual assistant once wages and fees are counted, and it covers 24/7 instead of scheduled shifts.
There's nothing to rip out — the two aren't mutually exclusive. Practices switching their routine phone, scheduling, and verification volume to Intake.Dental usually go live within days: connect your PMS, forward or overflow your line to the AI receptionist, and let automated verification start working the schedule. Some keep a staffing relationship for genuinely human projects — credentialing, A/R cleanup — while the AI absorbs the recurring hours. That hybrid alone typically cuts billed hours dramatically.
No. Swiss Monkey is a staffing marketplace — it connects dental practices with remote human professionals (virtual front-office assistants, billers, schedulers) whom you hire and pay by the hour. Intake.Dental is the opposite model: software with an AI voice receptionist that answers calls itself, 24/7, at a flat monthly price.
For recurring, high-volume work, software wins on cost. A virtual assistant covering full-time front-desk hours costs their hourly wage times roughly 160 hours a month, plus Swiss Monkey's published ~17.5–18% service fee and subscription. Intake.Dental Practice Autopilot is $799.99/month flat with unlimited calls and verifications — and it covers nights and weekends, which hourly staffing doesn't unless you pay for those hours too.
For the routine majority of calls — booking, rescheduling, hours, directions, insurance questions, new-patient intake — yes: the AI answers instantly, books straight into your PMS, and handles 29+ languages. Where humans still win is complex judgment work: negotiating a tricky payment plan, appealing a denied claim, or a caller who simply needs a human. Many practices route routine volume to the AI and keep humans for the exceptions.
Yes, and it's a sensible hybrid. Let Intake.Dental handle the recurring, automatable volume — every inbound call, every eligibility verification, every intake form — and use hired professionals for one-off human projects like credentialing or A/R cleanup. The AI reduces the billed hours you need, so the staffing budget goes further.
It depends on what you're replacing. If you want a different way to hire remote humans, Swiss Monkey competes with general staffing agencies. If your goal is to stop buying hours altogether, the alternative is automation: Intake.Dental replaces the recurring front-office workload — phones, scheduling, insurance verification, intake, payments — with AI at a flat $79.99–$799.99/month, no hourly wages and no service fee.
Swiss Monkey and Intake.Dental solve the same pain — a front office drowning in phones, verifications, and admin — with opposite tools. Swiss Monkey rents you flexible human hours; it shines for judgment-heavy projects and practices that want a person on every task. Intake.Dental turns the recurring 80% of that work into software: an AI receptionist that never misses a call, insurance verification that runs itself, and clinical notes that write themselves, all at a flat monthly price. If your front-office spend is mostly routine hours, automate them — and save the human budget for work that actually needs a human.
Swiss Monkey helps you hire remote humans — virtual front-office professionals who answer phones, verify insurance, and work your billing by the hour. Intake.Dental is software that does that work itself: an AI receptionist answering 24/7, unlimited automated insurance verification, and AI clinical notes, all for one flat monthly price.
Programați un demo de 30 de minute și vă vom arăta exact cum ne comparăm la caracteristicile care contează pentru cabinetul dumneavoastră.
Dacă utilizați deja Dentrix, iată ce adaugă Intake Dental și de ce nu înlocuiește PMS-ul dumneavoastră.
